Warranty / Problem with Eyeglasses
Warranty & Eyeglass Support
Having an issue with your glasses? We’re here to assist you.
Hassle-free Warranty & Support Services
If you experience any scratches, lens issues, loose frames, or any manufacturing-related problems after purchase, our support team is ready to help. Each product follows our dedicated warranty policy to ensure your peace of mind.
Manufacturing Warranty
Get a replacement or repair within 7 days for any manufacturing defect.
Free Adjustments
Loose frames, nosepad issues, screw fixes—basic adjustments are free.
Lens/Frame Replacement
Damaged lenses or frames are replaceable under our replacement policy.
What Problems Do We Cover?
Scratches or lens quality issues
Bent or loose frames
Wrong power or prescription mismatch
Screw problems, nosepad issues
Frame color fading or peeling
Lens coating damage (anti-glare / blue-cut issues)
Alignment issues causing discomfort
Loose hinges or temples not fitting properly